Loomlay Troubleshooting Guide

If you're running into an issue with your agent or workflows, don't worry — it happens to the best of us. This guide will walk you through simple solutions to common problems, so you can get everything back on track quickly.

Review your Agent's Activity Log

Start by checking your agent's activity log. This will give you a clear picture of what actions have been triggered, which workflows ran, and if there were any errors or skipped steps. Reviewing the activity log is the quickest way to identify where thigs might be going off track. Here's how you can review your Agents Activity

If my workflow isn’t triggering. What should I do?

Ensure the agent is published (draft agents don’t trigger workflows).

Double-check the trigger settings in your workflow.

Test the workflow manually to identify any issues.

The agent isn’t performing the task as expected.

Rewrite the prompt to be more detailed.

Verify that the required plugins are installed and configured.

Break the task into smaller steps or custom workflows for better results. More about working with workflows here on this guide.

What do I do if a plugin isn’t working?

Make sure the plugin is installed.

Check API credentials or permissions.

Test and Debug the workflow and monitor for errors.

Why aren't my agent's transaction being processed.

Review your wallet settings, gas fees, and transaction history for potential issues.

Why is my Agent no longer tweeting, I'm using the Official X API?

Make sure to check your X API quotas, even though there's a free tier available, the Free Tier quotas are very limited.

I cannot edit my Live Agent, it always takes me to the draft Version.

When editing your Live agent, by default you'll enter the draft version of your Agent. Think of it as a sandbox version of your agent, where you can experiment and refine without affecting the live version of your agent. However, you can at anytime switch between the versions to compare the agent settings. Once you want to publish the changes to your agent, simply hit publish. Here's a short guide on How To Edit your Published Agent.